Frequently Asked Questions (FAQ)

Ordering & Shipping

  • Q: How do I place an order?
    • A: Simply browse our hilarious collection, select your desired products and sizes, and add them to your cart. Proceed to checkout, where you can enter your shipping and payment information.
  • Q: What payment methods do you accept?
    • A: We accept all major credit cards (Visa, Mastercard, American Express), as well as Apple Pay and Google Pay, all powered by Shopify's secure checkout.
  • Q: How long will it take to receive my order?
    • A: Shipping times vary depending on your location and the shipping option you choose at checkout. Typically, orders are processed within 1-2 business days, and shipping can take anywhere from 5-12 business days within the US. International orders may take longer. You can track your order's progress with the tracking number provided via email.  Please see our shipping policy for more information
  • Q: Do you ship internationally?
    • A: Yes, we do! We're committed to spreading laughter globally. Shipping costs and delivery times will vary depending on your location.
  • Q: Can I track my order?
    • A: Absolutely! Once your order ships, you'll receive an email with a tracking number. You can use this number to track your package's journey.
      • Please note that after an order is shipped, it is handled by third party services like USPS and DHL and not HealthyHumor.
  • Q: What if my order arrives damaged or incorrect?
    • A: We apologize for any inconvenience! Please contact our customer support team at healthyhumorshop@gmail.com with your order number and photos of the damaged or incorrect items, and we'll be happy to work with you to resolve the issue promptly.

Products & Returns

  • Q: How do I choose the right size?
    • A: We have added a page called "Sizing Charts", that include relevant information about product sizing. Please refer to it before placing your order to ensure the perfect fit. Additional disclaimers can be found when applicable in the product page. 
  • Q: What is your return/exchange policy?
    • A: If you receive a damaged or defective product, please submit a claim with photo evidence within 15 days of fulfillment. We will work with you to resolve any issues that arise. For more information, please visit our Terms of Service.
  • Q: Are your designs original?
    • A: Yes! All of our designs are created by our in-house team or by talented contributors from our community. We take pride in our unique and humorous medical-themed apparel.
  • Q: Can I submit my own design or joke?
    • A: Yes! We love to hear from our creative community. Visit our Share your Idea! page to learn how to share your ideas.

General

  • Q: How can I contact customer support?
  • Q: Is my personal information secure?
    • A: Yes! We take your privacy seriously. Our Shopify platform uses secure encryption to protect your personal and payment information.
  • Q: Do you offer bulk discounts for medical offices or groups?

Bonus Q&A:

  • Q: Will wearing your apparel make me a doctor?
    • A: While our apparel is designed to bring laughter, it doesn't confer medical degrees. But you will look amazing!